If you are getting burned or scalded milk on the bottom of the FlowTip jug, then you are heating the milk too fast. Due to the small size of the pot and the speed at which it can heat up, it is important to always heat up the milk on the lowest setting which should only take about 2 minutes to warm up to 55-65°C.

Avoid heating up a second batch of milk without cleaning in-between as that will be more prone to burning.

Finally, immediately rinse or soak in water after use to make it easier to clean.
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