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About the company, shipping, where to buy, etc...
Warranty & Returns
Warranty We replace defective products at no cost, or provide replacement components if there is partial damage that needs replacing. If you believe you have an issue with your product, please start by sending us a quick video to firstname.lastname@example.org so we can troubleshoot. Returns Should you change your mind about your purchase, you may return products within 30 days for a full refund on the purchase price of the product. Note that we don't refund any shipping charges. Please contact
US & Canada All US and Canada orders ship from Los Angeles the day after the order has been placed (excluding weekends). US orders Standard ship via DHL e-commerce or USPS and take 2 to 5 days to arrive, some ship by UPS ground. Expedited 2 day typically ship via UPS but may use other carriers depending on the location. Canadian orders ship by DHL e-commerce and take 4 to 10 days to arrive.
Singpost Delivery Times
These are the estimated transit times when shipping with Singpost Registered Mail Estimated Delivery Time For Major Cities (Working Days) Australia (7 - 14 Days) Brunei Darussalam (7 - 14 Days) Canada (10 - 20 Days) China, People's Republic of (6 - 12 Days) France (8 - 16 Days) Germany (7 - 14 Days) Hong Kong (5 - 10 Days) India (10 - 16 Days) Indonesia (9 - 18 Days) Italy (8 - 16 Days) Japan (4 - 9 Days) Malaysia (5 - 10 Days) Netherlands (7 - 14 Days) New Ze
About IR Thermometers
Good to Know About the Thermometer There are a few things to note about how IR thermometers work in General. We put a quick "good to know" section on our website here and this Thermo Blog article also makes a great read.